Shipping policy

Shipping & Delivery Policy

At GENVY, we aim to provide reliable and affordable shipping across India. We work with trusted logistics partners to ensure every order is delivered safely and efficiently.

Once an order is placed, our team begins processing it so it can be shipped as quickly as possible.

How We Ship Orders

1. Order Processing
After an order is placed, our team processes and prepares it for shipment. Shipping labels and order details are generated to ensure accurate delivery.

2. Secure Packaging
All products are carefully packed using protective packaging so they arrive safely. We take proper precautions to minimize any damage during transit.

3. Handover to Delivery Partner
Once packaging is complete, the order is handed over to our trusted logistics partner who delivers the package directly to the customer's address.

Shipping Timeline

Orders are typically processed and shipped within 2–3 business days after the order is confirmed.

Once the order has been dispatched, customers will receive tracking details to monitor their shipment. Delivery timelines may vary depending on the destination, courier availability, and other logistical factors.

Delivery Charges

  • Free Delivery on orders above ₹399

  • ₹29 delivery fee for orders below ₹399

Shipping charges (if applicable) will be shown during checkout before payment is completed.

Delivery Coverage

GENVY currently delivers across India through reliable courier and logistics partners.

Possible Delays

While we always try to deliver orders on time, delays may sometimes occur due to:

  • High order volumes

  • Weather conditions

  • Courier service disruptions

  • Remote delivery locations

In such situations, we appreciate your patience and understanding.